They have done an excellent job

They have done an excellent job of collecting almost $12,000.00 from a disabled Combat Veteran on a disability with no conscience. For a copy of the warranty and further details, please visit our warranty page. Bogus, We worked with a great designer and started our process. You may verify this by clicking the BBB emblem on our web site.

Demolition is dirty and dusty. Last I knew they were going to deliver my cabinets to Lowes and my installer would get them. DO NOT BUY FROM KRAFTMAID! I am extremely satisfied and happy with the quality of the wood and craft. They've withstood 4 hurricanes, a tsunami and household of growing kids.

Depending on your location and the amount of time you can wait for delivery, your cabinetry may be delivered by one of four methods: Our truck: A common carrier freight line.

We are happy with them and decided to add them in our pantry. Also, we will need your zip code in order to figure freight. Top, Please contact a KraftMaid Customer Care Representative at 1-888-562-7744.

Luckily we had replacements for some, but they discontinued the finish and when I tried to get one replaced recently they would not cover it under warranty and would not allow us to pay for it. Making food in a microwave on a foldout table in a bedroom. The quality of the new cabinets is just as good as the ones we had installed 14 years ago which still function like they did when they were new. They look great, feel great and had no damages during the shipping of cabinets. We are enjoying our new KraftMaid cabinets! What to look for once your cabinets arrive. Were very sorry for the inconveniences and stress you may be experiencing from these delays. I began to receive 1 replacement piece at a time, 1 drawer glide and 1 drawer front.

ANYTHING at a big box store is lower priced because the product is inferior, not because the big box store buys larger quantities; particle board vs. solid wood, for example. Top.

Charge cards offer you a great deal of protection. We had a few issues with door scratches or draw issues but were quickly resolved with a friendly staff at Kraft made. The sales rep at lowes tried his best but always seemed busy and assumed we were kitchen contractors who knew exact details of things like starter molding & that the oven cabinet needs to be cut once installed. We had KraftMaid cherry cabinets with cabernet finish installed in our kitchen and bathrooms when we built the house in 2007. I will never recommend these companies to anyone ever again.

Generally, you will not have any assembly other than installing accessory items. Return address: KraftMaid Cabinetry Attn: Customer Care 15535 South State Ave Middlefield, OH 44062. No special wood, no special finishes. Also be aware the bottoms are unfinished which make the whole project look cheap. We will handle all damage claims, but we must have documentation.

Sales rep could care less, stopped returning my calls and would not come out to the home to see the cabinets in person. Expect surprises and delays in this phase.

Also, we are a verified merchant with Authorize.net. How will you keep pets safe?

We are able to save our customers lots of money due to the fact that we are an online company with minimal overhead and minimal markups on the Kraftmaid cabinets we sell. They replaced a few doors that had bad finish and replaced two cabinets, but the problem persisted and was reported to the regularly. I ordered, from Lowes, Kraftmaid cabinets.

I could have built and installed them myself for less and in half the time.

Cabinets were ordered and when delivered our corner cabinet was missing along with the Corner sink cabinet that essentially had to be built from scratch. I read these horrible reviews before placing our order but figured there will always be bad reviews and I know Kraftmaid has been around a long time.

So when planning your space needs and anticipating what you will be getting, take it into consideration.

So that's my $50,000 kitchen and master bath????

Only to be told by the delivery driver that our 18" drawer set was "backordered". The best decision I made to remodel my kitchen with Kraftmaid. It was so so odd and he had the nerve to send this in an email!

Shipping costs will vary, depending on your location and the size of your order. We do not see this information, all that we see is the shipping address and that payment has been made in XYZ amount. Get the latest updates.

Our current delivery time is 6 12 weeks, with the majority of orders arriving in under 7 weeks.

Then, you complete your cabinet design with your choice of finish and decorative hardware. For more than 40 years, KraftMaid has been committed to the needs of our customers. I hope I never have to order kitchen cabinets for the rest of my life because dealing with Kraftmaid and XPO has been HORRIBLE. DO NOT BUY FROM THIS COMPANY. These are middle to the low end cabinets in terms of quality, especially if you get particle board ends and construction. If you are storing cabinets andmaterials inside your home, be sure tocover your flooring in the designatedstorage area to prevent any damage. Many people have concerns about ordering on line. ayden birch aristokraft To learn more on how KraftMaid is committed to the community and the environment, please visit our Environmental Commitment section. This email address is being protected from spambots. Thoroughly dissatisfied with Kraftmaid.

How was the price and value of the cabinets? We are pleased with our pantry cabinets. Make sure to indicate that youre a trade professional. Be sure to indicate on any receiving tickets from a freight carrier what items are damaged. I got my doors free of charge and it looks gorgeous. As much as 5". Then most of them were poorly painted or had very prominent flaws.

The stuff crumbles just the same as it always did and you are better off upgrading to plywood. We may request you to send the cabinet back to us so we may send you a replacement cabinet at no charge.

Kraftmaid didn't tell us, the poor delivery guy had to give the news. Why? Top, Each KraftMaid retailer establishes their own pricing policies, which reflect shipping and handling costs to their specific area.

Top, KraftMaid offers many of our storage solutions as after-market installations or kits. We chose Kraftmaid and overall I am happy but wanted to point out some things to consider if you are planning to order or have an order in production. No show no call. Cabinet, tile, flooring, appliance installs all delayed. We recommend you dont demo your existing kitchen or bath until you receive your order.

The space needs to be temperature controlled, dry, covered andsecure., Boxed cabinets will take up more space than you may think. My wife waited for 5 years for her dream kitchen, after looking for right cabinets. Built a 4,500 sf house eight years ago and used Kraftmaid cabinets FROM A KITCHEN DESIGN SHOWROOM.

We are still trying to get issues resolved after over two months and multiple reshipping of fix cabinet doors.

I would not recommend them to anyone! Company rep.

KraftMaid currently sells through an established network of kitchen and bath dealers. On small orders or orders very far away such as in California, Washington State, Etc, freight rates may run higher. However, not every style is available in every wood type.

Despite the reports of the problems throughout the years and their current lifetime warranty, they denied all requests to address these clear product failures as the warranty at the time of purchase was five years. I need to replace a cabinet, but the style has been discontinued. After 5 months and thousands lost out of earnings we finally had ours delivered. I wish that I could add photos here as any buyer of cabinets would look at this and have the same reaction. Norcraft delivers direct from the plant. In the end, form your own judgement: I've had my custom made cabinets for 20 years and they have outlasted all of the original cabinets in our home.

Feel free to browse the site and checkout all of the reviews left by consumers and we hope that our site helps to make your cabinet buying decision easier.

Top, Style names vary from retailer to retailer. Top, We offer touch-up material in different forms, such as fill sticks, markers, aerosol cans and quarts of stain to meet a variety of needs.

Damage is rare, but it can happen. It was unreal and sad to deal with. The box was undamaged leaving us to assume it was packaged that way at factory. I had asked for a weekend delivery because I had lost so much time of from work for the other 3 delivery attempts. First shipment delivered 2nd week of August. We bought Kraftmaid cabinets for both and spent roughly $30000 on the cabinets.

NEVER buy Kraftmaid. Set your project into motion with a budget blueprint and a plan of action. I have not had my cabinets very long (four months) but they look great, and I have not had any problems. Top, Environmental responsibility is a commitment at KraftMaid Cabinetry. Kraftmaid declined the warranty citing normal wear and tear.

Delivery time will vary depending on your location, but usually runs between 3 to 10 days.

We are committed to our customers and providing the highest quality cabinet products. The cabinets have paint splotches, uneven paint job, cracked joints, and various other defects.

Once I place my order, when can I expect to receive my cabinets? Its easier and far less expensive to try out ideas on paper than it is to change course after you order materials and begin construction.

If we were ever to do another kitchen again or anything that need cabinets we'll definitely go with Kraftmaid again. Please see our How To Order page by clicking here. PLEASE READ!!! Remodeled the kitchen from 1949 and again used Kraftmaid cabinets FROM A KITCHEN DESIGN SHOWROOM.

Unacceptable.Ssve yourself the embarrassment and frustration..Buy from a real local cabinet shop. My sense of humor has been destroyed by these people at krapmaid. Transparency in Supply Chains Act Disclosure. Top, We offer more than 100 door styles in oak, hickory, birch, cherry and maple. I contacted Kraftmaid for doors replacement.

Customer service is lacking as they advise you to accept these minor defects. Once your order has been processed for shipment it can no longer be cancelled; it will need to be returned. However, since we do not sell direct, this product must be ordered and purchased from a local retailer through their kitchen design department.

The doors are solid wood and the way they are cut and then finished they either have zero stain and finish in the grooves or it is blotchy.

Email us Today to get a personalized quote. We waited 3 weeks For a cabinet that the shop forgot to make.

Product must be shipped back or postmarked prior to the expiration of the 30-day window. Can't get our countertop people to make a template for our counters because they have to be installed first. Kraftmaid was fully responsive even though the problem was caused by the dishwasher, not the cabinets.

Another way to look at thisif I had went and looked at a car and it had problems like this i would have gone elsewhere.

Have called customer service several times to be told they don't know why it's not coming and things could be back ordered for quality control.. which also can't be true because 2 of our cabinets have cracks in the door (we are going to wood putty them and use the stain pen ourselves rather than risk sending them back and not having those cabinets either).

JSI Cabinetry is a RTA (Ready to Assemble) line of cabinetry that comes unassembled by default, but can be ordered assembled for a small fee per cabinet.

Had one door that was damaged during shipment, not once but twice. Highly recommended to anyone with Kraftmaid. In the second shipment they forgot to paint. Today 1/27/2022 I do not have cabinets.

Tell us what you want in your kitchen and get a detailed pricing estimate.

The cabinets were way beyond what I expected, they arrived when expected with no damage. Reference was to esquires changes due to environmental rules, but I have no idea if that was true.

Still waiting for the new island drawer replacement. Their quality is terrible. I have Never experienced such piss poor customer service in my entire life. A KraftMaid sales representative will contact you. Had a problem five years later caused by the dishwasher venting to the side onto the cabinets. Going outside to get to the old refrigerator in the garage. Butone 2'x3'x 4" PKG arrived from Kraftmaid today. Here I sit 03/21 and still waiting on replacement doors.

Kitchen Cabinets on KitchenCabinetsReviews.com. Waited and waited.

We are camping out in our own house and have been all summer. Now we have to wait two more months for the damaged and missing items to make it here. The answer is no. We ordered a complete kitchen in March 2021 from Lowe's in Niles, OH. 6 months wasted! Ill be ordering Kraftmade cabinents again.

Then furnish us with either a list of cabinetry or a floor plan of your kitchen. Our retailers will provide the design expertise and service you deserve for this exciting project. I needed my kitchen done and functioning.

The sink base can't be installed because it's AFTER the drawers. For cleaning and maintenance tips, please visit our care for your cabinetry section. Got delivery on July 20. KraftMaid can only refund shipping costs if the return is a result of our error.

This month, when I noticed that the front of the cabinet that houses the trash can, which we open at least 20 times a day, was showing some wear, I called the company to ask the price of a new door.

The third delivery attempt they just never showed up and the fourth they cancelled because it was a Saturday. Even when delivery times were extended, they came when promised. I contacted Kraftmaid for doors replacement. The cabinets look gorgeous. However, the biggest issue is that one corner cabinet door was the wrong style and one island drawer arrived damaged.

Top, KraftMaid cabinetry is available for the kitchen, butlers pantry, bathroom, bedroom, office or library, great or family room, laundry and craft rooms, dining room, bedroom, bonus room, lower level kitchen, and entry way - basically anywhere in your home where you want beautiful customized furniture. You may return other items in their original condition within 30 days of receipt of the shipment. We call it a Kitchen-at-a-time (KAAT) In most cases, you can expect your order to take roughly four weeks (depending on geographic location and timing of your order).

The location of final delivery is a factor, as certain areas of the country are experiencing these logistics constraints more severely than other areas.

You get what you pay for.

Extremely dissatisfied. Nothing like waiting 6 weeks only to find out there will be another several weeks of waiting.

Not to mention all the other pcs - very poor quality -unmatched seams, etc. I spent so much for supposedly top quality cabinets & received inferior quality product. Top, You can order a stain through a local design professional. The one issue or caution I would provide is the delivery we had multiple deliveries and we need to be very conscientious of the delivery company and when it was scheduled versus when it was delivered. Six months total for delivery completion.

12 weeks - still no cabinets.

I wish I could review my cabinets but wait, they have been on delay for two weeks and I find out about the delay 72 hours before delivery and the day they are SUPPOSED TO BE delivered they are bringing them back 2 states away with no knowledge of the next delivery date with XPO logistics because of a truck breaking down. Unfortunately it's just a matter of time till the replacements split, so now I just reglue them. After three tries to receive finished & completed bath cabinets now over 6 months, the cabinets had to be realigned, front doors cracked & replaced also with cracks and dents, scratches on tall cabinet. Freight rates on out of state orders will be greatly offset by the fact that no sales tax is due. Prepare for your project using this list of basic steps as your guide. (Have your purchase invoice/order number handy before you go. They tease you at the big box stores that its a great sale or these are quality for the price but dont kid yourself. I emailed the pictures and a recap of the phone conversation.

If you are interested in becoming a dealer and meet the criteria, please complete this dealer request form.

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