PetSmart accepts the return of live fish as long as you have a receipt and are able to return it within 14 days of purchasing it. If you return a fish to PetSmart and are worried that you may need to have your water tested, you can ask a PetSmart employee to test the water for you. If you are able to scoop up the fish, you will also be able to get a closer look at it to determine if its breathing. PetSmart replaces and exchanges fish for a variety of reasons, and as long as you have part of the fish and the receipt, they will accept your return. Get any bird the correct bird foods or treat stick. This proves to the store that the fish did die. I got my first pair of goldfishes as my 8th birthday present from my dad.Now, as a 30-something year old, I have multiple tanks of my favorite bettas, guppies, danios, and several tetras at my home in Kentucky.Here's to sharing exciting knowledge about pet fishes with you and our friends all over the world. Its worth remembering to bring along your PetSmart receipt when returning a fish to either replace or exchange it if an issue is discovered with its water, as theyll need to check it before using it again. Keep them active with hamster wheels and run-a-bout balls. To ensure your satisfaction, please remove all packaging material immediately upon arrival, and inspect for damage prior to signing acceptance form from carrier. Sierra Fish & Pets at 601 S Grady Way Suite M, Renton, WA 98057. We are considered one of the top rated saltwater aquarium stores in WA. The email will contain track package button(s), order details, and your tracking number(s). Pet Supplies Plus allows refund and exchange for dead fish within 7 to 30 days of purchase, depending on the store policies. Check with your nearest store via the contact details for confirmation. Fullest Answers And More. You should bring back this fish to the pet store as soon as possible. Make your terrarium as natural as possible with bedding, mosses, rock hideouts, and decorations. But the catch is that the store will only accept it within 14 days of purchase. Thursday 11am - 7pm. PetSmart does have a warranty on their live fish. Some of the most trusted brands to choose from in the pet supply industry to help optimize your pet's health . I personally enjoy reading such good information about my pets. And the prices you got to be kitten me!! Due to varying international restrictions, Sierra cannot ship food i.e. If they appear completely cloudy or are sunken in, its a sign the fish is dead. Come meet some of our adoptable dogs at our adoption event in Sierra Fish & Pets from 11:00 am - 4 pm. Keep them heated correctly with heat pads, and temperature/humidity gauges. (425) 226-3215. You will need to have a copy of your receipt, and the exchange must be made within 14 days of the original purchase date. Sierra Fish & Pets was originally opened under a different name at the time, Fish Gallery & Pets. If signed into your account, click on the track package button(s) to see the status of your order. We are unable to accept returns on clearance items. Pleasing customers and pampering pets since 1972. Your email address will not be published. For exchanges and replacements, a $2.95 shipping fee will apply on the return and $2.95 will apply to the new order (contiguous US only). Sierra Fish & Pets | Renton WA Cats when available for adoption come with: Vet check, worming treatment, flea treatment, first set of shots, and FREE bag of food. If the fish moves when you put the net towards it, its not dead and may have just been sleeping. You can avail of these return, refund and exchange benefits from their stores located close by your location since the online store does not have any provisions for purchase and returns of live fish. Train them with harnesses, head collars, and muzzles. You should research different breeds of fish to determine which ones can live with each other and which ones are peaceful. Small Animals and Fury friends for any and all level of care. Knowing what caused the fishs death will allow you to monitor your other fish for signs of similar illnesses and help you determine the best way to prevent the problem from spreading to your other fish. California, USA wildlife.ca.gov Joined July 2009 1,256 Following Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. If the fish that you return is alive and healthy, Petco re-sells it. All of Sierra boats are cosmetic 2nds and may come with minor blemishes, not unlike those that are the result of one or more outings. Returns with a receipt received outside the returns timeframe may qualify for a merchandise credit. If a fish dies or becomes sick after you purchase it, you have up to 14 days to return it. Small animals such as hamsters, gerbils, and fish (but not birds, rodents, or more exotic creatures) can be returned within two weeks of the initial purchase to PetSmart locations with your receipt. If you don't have a receipt and used your Pet Rewards account to purchase, we can look up that information for you. We are unable to accept returns on clearance items. To learn about how we use and handle your information, please see our Privacy Notice posted on our website. dehydrated, camping, pet foods or treats and packaged food outside of the U.S. Food is restricted to U.S. Shipments only. Prices in your shopping cart may change if you click through an email, change or remove a keycode in the keycode box or leave items in the cart after a sale expires. Yes, if you have purchased a fish from PetSmart and it has passed away, you will need to bring it in with your receipt to get a refund. PetSmart does not require you to bring in a water sample from your tank in order to process and return it. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Within the 48 U.S., complete the online returns process. Sierra Fish & Pets has been offering friendly knowledgeable advice to our customers for over 40+ years and continue to gain loyal customers with everyday low prices and our professional pet advice. The staff will consult with you if your returns meet the criteria to be accepted. Sun 21. May 21 @ 11:00 am - 3:00 pm. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit. PetSmart takes returns of sick or dead fish within two weeks of the original transaction, provided you have your bill to prove it was you that originally made the purchase and possess valid photo identification should they ask for it. If you are a member of the PetSmart Rewards program, the store may be able to pull up your purchase history and see that you did buy the fish there and within the 14-day return period. See more definitions in our glossary located at the bottom of every page. We base the cost on your total order amount. If the fish is dead, you can exchange it for a live fish. Pet Friendly Hotels in Brea, CA - BringFido We are considered one of the top rated saltwater aquarium stores in WA. Create the ideal habitat for your reptile by shopping our reptile supplies. At first we started as one single store and eventually expanded into a total of 4 full-line pet stores through out the Seattle Metro area. Freshwater, saltwater, planted tank or reef tank get all your aquarium products here. Any deviation from these criteria may result in a restocking fee. Not eligible for special shipping offers. Hop to Sierra for all the supplies to keep your critters healthy and happy. If you are interested in meeting a specific dog, please contact us in advance to find out if. It sells a variety of fish like male and female betta, goldfish, platys, angelfish, and many more. Roxy, our 1 year old, Welcome to Zoom Room Dog Training in Bellevue, providing exceptional dog training, Kristin C. said: I needed to get my dogs nails trimmed. PetSmart has an interesting return policy for certain products, like aquariums. When you purchase or order a knife from Sierra by any method, you represent and agree to the following conditions of purchase: You are of legal age to purchase the knife ordered, and that knife can be legally purchased and possessed by you under your applicable local, state, county, city, and federal laws. You are of legal age to purchase the air rifle ordered, and that the rifle can be legally purchased and possessed by you under your applicable Local, State, County, City and Federal laws. Return Policy Template: Free With Examples & Guide - Termly Customers must also make the exchange within two weeks of the onset transaction. In some cases, they may be able to see signs of illness or disease. PetSmart wants to keep their customers happy, and they offer a return policy that makes it possible for you to return your fish to the store for any reason within 14 days. (2023 Updated), Does Kroger Take Apple Pay? The store, however, only allows a return for freshwater fish purchased in-store. document.getElementById("ak_js_1").setAttribute("value",(new Date()).getTime()); Your email address will not be published. No company offers refunds on items that are not from their brand. Cheyenne, WY 82007-1898. We remind all our customers of our Air Rifle Policy, which remains in effect. Sierra Fish & Pets Company Profile | Management and Employees List Finding Out What They Are Selling At Their Stores! Always read the manufacturer's warranty included with the product when you unpack it and keep invoices as proof of purchase. Returns without a receipt will receive a non-transferable merchandise credit. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. For returns information, please reach out to Petco Customer Service at 1-877-738-6742. To track the order on Sierra.com, click on order tracking at the bottom of each webpage in the "support" section, or visit the accounts page and log in. A Sierra Fish & Pets is located at 601 S Grady Way Suite M, Renton, WA 98057, A The website (URL) for Sierra Fish & Pets is: http://www.sierrafishandpet.com. This credit is redeemable online or in store at any Sierra location. Train them with harnesses, head collars, and muzzles. We can only refund standard Ground UPS, 4th Class US Mail or FedEx Ground postage on defective or damaged merchandise. https://www.petsmart.com/help/returns-and-refunds-H0008a.html, How Much Does It Cost To Put A Dog To Sleep At PetSmart, Does PetSmart Drug Test? Save. You can contact Cali's Petco support team at (888)788-2254 if you fulfill all the terms. Note any damage on carrier's document, and contact Sierra with any problems. All quality manufacturers have great products they must sell at extra-low prices for the reasons listed below. Can You Swap A Sick Or Unwanted Fish For Other Fish? However, if you happen to buy live fish, freshwater fish and invertebrates from the Petco online store and face a loss of your marine pet within the guaranteed time period, you can call their customer service for a full refund. And when it comes to fish, Im very particular about the store brand. A keycode can be activated by either clicking through the links on an email or by typing, pasting or otherwise manually entering the code into the keycode box during the checkout process. How Much Does It Cost To Put A Dog To Sleep At PetSmart? All of our made for a major retailer/brand items offer significant savings off their original retail price. If an "almost gone" label appears next to an item, the sell-out risk is very high. 3 Pet Stores That Let You Return Your Fish - fisheybusiness.com If you think your fish may have died or gotten sick because of your water quality, it is a good idea to bring in a sample with the fish you wish to return. However, not all pet stores offer a return policy. Sierra Fish and Pets - Lee's Pet Products ALE16025 Rigid Tubing for They must also be able to provide the items original receipt. Store Fish Type You Can Return Requirements; Petsmart: Sick, dead or wanted fish: 14 days return window Purchase receipt ID or driver's license home tank water sample: Petco: Sick and dead fish: 30 days return window for live fish Click picture of the product before returning Printed copy of Cali Bamboo's Return Authorization form Packing slip Re-stocking fee of 25% applicable With Petsmart, Petco and Pet Supplies Plus return policy, buying pet fish, whether online or offline, is much more safe, secure and hassle-free. If your fish starts to show signs of being sick or doesnt act right, you can return it to PetSmart. If your fish dies, is sick, or just isnt the best option for your aquarium, you can bring it back into the PetSmart store where you purchased it and ask to exchange it. Amazing Love The Birds and Baby Water Dragon. You assume all risks associated with ownership and use of the knife, and will not hold Sierra responsible or liable for any injury resulting from ownership, use, misuse, or defect. 5025 Campstool Rd If you are a repeat customer they also give discounts:). Bring the world of aquariums to your home with our selection of aquariums supplies and fish tanks. Filling a bag or container with plastic water is the simplest method to return it to PetSmart. When your order has been shipped, you will receive a shipment confirmation email. Save my name, email, and website in this browser for the next time I comment. For this information, you may have to find out from your nearest Petco store locally. Our policy is to break even on shipping and handling charges. 3. If you are not completely satisfied, please contact a Customer Service Representative. It will guarantee the fishs secure and efficient transportation and transfer to PetSmart. Reverse Osmosis & Deionizer Water Additives, Freshwater pH Regulators & Alkalinity Buffers, Saltwater pH Regulators & Alkalinity Buffers. Dog Adoption Events and Low Cost Vaccines at Sierra Fish on weekends Check upcoming. (2023), Does Best Buy Price Match? * This is why they include purchase receipts on return terms and conditions. For security reasons, we keep a separate database to store web registrations. It will also give them a chance to look at it and decide what caused its death. See our selection of cat toy, cat treats, or cat furniture. Small pets like Gerbils, Rodents, and Hamsters to Larger critters like Guinea Pigs and Rabbits. Bicycles should be reassembled by a qualified bicycle mechanic. Absent such an opt-out, we may share your information as described in the "Privacy Policy" above. Customers can return ill fish to PetSmart shopkeepers, but a few conditions must be met first, like how the customer has to keep a note from their vet during the purchase. Extended Stay America Orange County Brea Pet Policy Extended Stay America Orange County Brea accepts two pets of any size for an additional fee of $25 per pet, per night up to a maximum charge of $150 per pet, per stay for the first month, and $50 per pet, per month for each additional month. We have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. Can I Return Fish To PetSmart? We cannot ship products made of certain materials outside the U.S. Additionally, some states restrict the sale of exotic leathers. We now continue operating our original flagship location,located in Renton WA just south of Seattle, which is a 7200 sq ft full line pet store that specializes in all around pet care. Required fields are marked *. Merchandise credits issued for returns without a receipt may not be used for online purchases. Cats up for adoption fee come with: Vet check, worming treatment, flea treatment first set of shots. When you follow our online process, a credit will be instantly placed and stored on your Sierra account for 60 days. Before you buy a fish from PetSmart, make sure you are familiar with the fish return policy and process. Our customer service representatives are available Monday - Friday 8 a.m.-5 p.m. EST, we are closed on Saturday & Sunday. You can return a dead fish, a sick fish or an unwanted fish by providing the people at the store a valid photo ID and proof of purchase. Learn about the Returns & Exchanges policy at That Fish Place - That Pet Place and thatpetplace.com. Check out our selection of lighting and decor that can change to look of any aquarium. February 18 @ 11:00 am - 3:00 pm. Some fish stay very still while they are sleeping, so they may appear to be dead even when they arent. We offer a, Kukanagirl .. said: My husband and I took our two dogs to the Grand Opening of the, Christie D. said: We found this business through a Groupon deal. A The phone number for Sierra Fish & Pets is: (425) 226-3215. Hence, they ask for purchase receipts. The last store on our list that allows returns for the purchase of fish is a local pet store that offers natural and non-natural pet foods. In most cases you must attain a Return Authorization Number from a Customer Service Representative (1-888-THAT-PET). We hope that you are satisfied with merchandise purchased from That Fish Place-That Pet Place. Orders placed within the last 40 days are eligible for Instant Store Credit (Exchanges and Returns FAQs*). Shop. If you shop at a specific store often and the employees remember you buying the fish, they may be willing to do the return within a receipt. This box shows you an itemized display of the discounts applied to each item and the price breakdown. PetSmart fish return policy will give consumers two weeks from the date of purchase to swap or return their purchased fish for a refund beginning February 11, 2021. Use the return label provided during the online process or in the original box to ship the return item back to Sierra. It is spread all over the country, and you can easily find them on their website as well. The staff are fantastic and they have a great selection of fish/pets. We will first see the return requirements for Petsmart, followed by Petco and then Pet Supplies Plus. For retail store purchases: You can bring the item you are returning directly to any register at the front of the store with your receipt. As long as you are returning the fish within 14 days of the purchase date, you can exchange it for a different fish, get a store credit, or even get a refund. We simply buy the best closeouts, overstocks and 2nds from some of the best manufacturers in the world and pass the savings on to you. They have all the foods, supplies, and habitats you would possibly need to care for your Dog, Cat, Aquarium, Reptile, Bird, or Small Animal. This warranty also covers the fish if it is sick or if you just decide it is not the right addition to your aquarium. Petco allows returns for all the fish it sells. A Sierra Fish & Pets employs approximately 20+ people. The best way to get it into the store without causing any harm is by putting it into a container with the fish tank water in it. PetSmart can test your water to find out what kind of problems you may have. A valid government-issued photo ID, name, address, and signature will be required for the merchandise credit to issue and may also be required in order to redeem. It also allows you to buy many varieties of live fish from its stores. The return policy allows you to exchange the fish for the same type of fish or exchange it for another type of fish of the same price. The Flex 9 US Gal (34 L) aquariums provide contemporary styling with its distinctive curved front. Frequently Asked Questions - Sierra A $8.99 ($12.99 AK.HI) shipping fee will apply to returns for refund. PetSmart does allow you to exchange fish. Halogen lighting systems supply daylight and heat, T5 and coil UVB lighting gives all the UVA and UVB needed for your animal. Please call 1-888-THAT-PET for assistance. With a return policy on all its items like pet food, merchandise and other pet stuff, Pet Supplies Plus also allows return on its sale of live fish. Petsmart sells a wide range of fish, including goldfish, betta, minnow, tetra and shark, among others. Is It Possible To Bring Back PetSmart A Sick Fish? 11AM-5PM Sun Come check out our great selection of these and other bird supplies to optimize the birds health. To swap a fish, you must bring the thing below to the store: Remember that the stores policy requires returns to be completed within two weeks after the first purchase.