You can find them at www.closetsbydesign.com or give Aly a call at (205) 777-4000. Annemarie Newbold filed a complaint on . Today was supposed to be the final piece which is a hamper and they even got that wrong. This is the best way to manage and repair your business reputation. The "installer/repair tech" just left after arriving at 5:10p (12-4p window is a joke) and finding that today, on the 4th service call for mismeasured and mis-cut file drawers, they were STILL wrong. Schedule, freedom, no micromanaging. Jul 2015 - Present7 years 6 months. Their response is that it is not their problem. https://goo.gl/maps/LHkF5vjREu52. Many similar stories! How to organize a small closet with lots of clothes - 10 clever tips On February 8, 2021, the Closet by Design of Orlando sent the design Debby to my house to design a closet for my bathroom. This rating has decreased by -6% over the last 12 months. Repackaged from Purchased from Amazon, stealing all certifications and false manufacturing markers from the packaging of NB food supplements. Definitely dodged a bullet. Paying for it all. I paid my balance in full in good faith I was not given the service and quality of workmanship that I paid for. When the closets got installed, the installer had to get a filler piece made to get the . PDF CUSTOM CLOSET PRICING GUIDE - irp-cdn.multiscreensite.com Once they install and get their money, if it all falls apart, so be it. July 19 Avoid this place at all costs or you will pay later with re-do's! Thanks so much to you all that have written reviews. I just did 3 closets and laundry room cabinet with Closets by Design and had a fantastic experience! 72.8K followers. Closets by Design Denver was a fun company to work for; flexible hours/days and management really tries to work with you on that. Pros. Frankly, it was 2 closets. POOR QUALITY, POORBUSINESS PRACTICES, ILLEGAL ACCOUNTING/BILLING/PAYMENT PRACTICES, etc. Initial Investment . You can then Follow the article above, and get notified immediately when we post updates! And I responded, "You bet I am. So in early 2011, we sought the recommendations and proposals from 3 companies, and chose Closets by Design to renovated the closet. Whittier California, Closets By Design, Franklin, TN Bad Products, Beware/Bad Business Practices Franklin Tennessee, Closet World, Closets By Design, Home Closets Unfinished work, poor workmanship, unauthorized charges Whittier California, Closets by Design Lifetime Guarantee of closet is a guarantee it will take a lifetime for them to call you back. What kind of business is this?! And since she couldn't answer my question, she said: "I withdraw what I said." Commented: What was the cost of this closet? It all went downhill from there. Dont do it they got me too. The false belief that I was saving money is what trapped me and Im pretty furious. For more than 15 years we have helped nearly 50000 customers resolve their issues and will never stop striving to ensure further improvements on our platform for a better communication between companies and customers. They are supposed to be trained in two weeks time for closet design and financing. I thought they did a fabulous job, and it still looks great to this day! They charged me $3.00 more which I gave them cash. Submit a complaint and get your issue resolved. A whole month to find this out is unexceptable. Need to get this install complete as contracted, Read full review of Closets by Design and 1 comment, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. I want a discount taken off for all the mistakes that were made and reimbursed for an electrician to check on that outlet. Need to get this install complete as contracted. and removing trashleaving the caulking. The installers came and that was even a bigger joke. Click to enjoy the latest deals and coupons of Closets by Design and save up to 40% when making purchase at checkout. They continued from there to put up the unit. After the designer came in and took the measurements I placed an order to install a closet and she requested a deposit for half of the total cost so I gave her a check. They promise to pay their Designers $2,000- $4,000 a month. 4) Here is the kicker: the installation person hurt himself because he wasnt wearing gloves. DO NOT HIRE THIS COMPANY. Meet the fun people behind the scenes at Closets by Design in This is when the situation started escalating and, out of the blue, she accused me of taking it on the installers. I advised her what I needed as far as a master closet, laundry room and garage. These 2 units were to be done on the same day. Clearly, she was not, and exactly the doors I did not want, arrived. Furthermore, the proposed Closets by Design class action lawsuit argues that the fake deep discounts were not even the retail market value for the three months prior to the publication or dissemination of the advertised prices. We can work with you to remodel what already exists, or remove it entirely and start from scratch. The bottom line? Ultimately I quit and I regret the experience. So, my shelves are 8 inches shorter, and my cubbies had to be 10 x 10 instead of the 12 x 12 I was to have. They ran into a measuring problem. Would you do business with a company like this? I hired Closets by Design to overhaul my garage. Supposed to be 15" wide. THE QUALITY AND WORKMANSHIP IS NOT WORTH THEIR HIGH PRICE TAG! Contact. Thank goodness my breaker box did its job, or my house could have gone up in flames from their stupidity. Then I had to start all over again and explain the issues to a new manager (Larry). I have made a decision to NOT let this go. I am very unhappy with my cabinets. For more results perform a general search for "closets-by-design". I also requested another walk-in-closet and a murphy bed/office room since the consultant was already here. I want all of my cabinets installed on July 19 , like promised. Or I would like a refund. I called them to give me an estimate and when they gave the estimate it looked higher than my budget, we said no and let it go, after 2 weeks at the end of the month the manager called and told me that they will do it for a cheaper price as they wanted to get the sales before the end of the month, we agreed upon a price and the next day the sales person came to our house to get our sign for the contract, this is where they cheated us, she brought the same design but at one corner they changed the depth of our cabinet from 20inches to 16 inches without notifying us, we overlooked it as we trusted them and the sales person was nice and signed the papers. Why Ripoff Report will not release author information! This browser does not support PDFs. The proposed Class is represented by John T. Jasnoch, Joseph Pettigrew, and Thomas K. Boardman of Scott + Scott Attorneys at Law LLP. He acts like he is doing you, the customer a favor. I am checking into california consumer laws about that. (#22) First AMENDED COMPLAINT against Defendant CBD Franchising, Inc., Closets By Design, Inc. amending Complaint (Attorney Civil Case Opening) #1 , filed by Plaintiff . Beware of this company. I have wasted almost $8000, not to mention 5 days that I had to tak off from work for their installatiom and repairs for shoddy measuring and workmanship. A second deposit on final design and measurements was provided for $1, 673 on 4-7-21. I thought it was the plumber who designed the doors." Own a Franchise. Family of woman who died after fight at Saskatoon nightclub launches According to the case, the defendants Closets by Design, Inc. and CBD Franchising, Inc. perpetually advertise their home organizer systems for 40 percent or $200 off, which leads customers to believe they are purchasing the items at a steep discount. A Closet Factory designer will take detailed measurements, finalize your design and confirm the cost of your project. Part way through they let me know there was another measuring problem in the 2nd room. It was a huge selling point when we decided to downsize to a new home in 2013, enabling us to begin responding to offers within 24 hours of listing our home. The rep who came to our home to sell the product was GREAT. Did this cleaning lady clean your whole house? Closets By Design Reviews | Read Customer Service Reviews of Shop closetsbydesign.com and enjoy your savings of February, 2023 now! Add me. He did not tape or cap off the wires. I would like to start a class action lawsuit. A new lawsuit claims Amazon is breaking California law by selling products containing donkey meat. We'll seestill waiting. I contracted for this job on 7/25/2022 to have 2 wall to wall, ceiling to floor bookcases installed in 2 of my bedrooms. Verified customer. This post is only the beginning. SEVERAL phone calls to both customer service and the OWNER ( never returned my call) they are so disorganized. Olaplex Lawsuit: Another 70 Customers Join the Hair-Loss Complaint Closets by Design Accused of Selling Home Organizer Products at 'False You will spend a LOT of time and gas (not reimbursed) and they do not have a CAD system. 45% of employees would recommend working at Closets By Design to a friend and 38% have a positive outlook for the business. (103) $229 .95. Lesson Learned! Reviews. Corporate Advocacy Business Remediation and Customer Satisfaction Program. your claim status, claim form or questions about when payments are And I got the phone call we need a deposit to hold thos years pricing When I decided I only wanted 2 out of the 3 closets done they said they dont return deposits and kept $400 of my money! Nov 23, 2016 - Explore Closets By Design's board "Closets By Design", followed by 194 people on Pinterest. We need to YELP this company into closure! Compare. The molding on the closet was not ordered and after a month of waiting for a date to add the molding, Lynda my designer advised it was never add to the original order. There was no a response for almost three weeks, and then I found out that both Jennifer and Ed had left the company. The Closets By Design Lawsuit is Annemarie Newbold v. Closets by Design, Inc., et al., Case No. I paid approximately over $10, 000.00 to this company and have been treated so rudely and unfair it is sick. If there is anything I can do to help burn this company to the ground let me now. Read our Newswire Disclaimer. This flooring has only been down for three weeks. I hope this review helps any future customers if they are considering this company. I was so excited to have them done and against my better judgement I moved forward with the install with a crazy price WHAT WAS I THINKING? Closets By Design This company did not deliver what was contracted Midvale UT, Closets By Design Phoenix Failed to provide custom closet and won't return monies owed Phoenix Arizona, Closets By Design 1017 Grand Blvd,Deer Park Ny 11729 Customer service poor still waiting for them to come back, they won't let me know when they can put me on a schedule. They are the biggest scam! The proposed Closets by Design class action lawsuit says that in addition to using misleading information to draw in consumers who were under the impression they were getting a great deal that these actions by the closet company violated California law. Like my Mother always says " you get what you pay for" and the advertising in Valupak should have been my first clue that this would be a disaster! You all have helped me to not make a very costly decision. We have spoken to Lynda who obviously did not comprehend what I want for day one. You will just get a poor product at a very high cost. Company website run by crooks outside USA pretending to be in USA to get USA money taking your hard-earned dollars funneling it to the country of Peru, Better Business Bureau of South Florida BBB of South Florida Andre Amaro and the BBB of South Florida are harassing me and my small business! Add me. Cheap product, overpriced, and horrible service! Over a period of two months, he helped get someone to take a look at the problem and then offered to put a piece of wood between the wall and closet board a very cheap, unprofessional, and a dirty solution to the problem. Complete bedroom storage solutions. Additionally, we offer various drawer options and shelving choices. So much so that we are having a "mudroom" cabinet installed soon. Consumers want to see how a business took care of business. Not that you would after reading the NUMEROUS posts above! Thank you again. CLOSETS BY DESIGN - 34 Photos & 37 Reviews - Yelp I am extremely dissatisfied with this company. https://topclassactions.com/wp-admin/admin-ajax.php, Closets By Design Lawsuit Says Sale Prices are Fake, Social Security Disability application & appeal claim review, Abbott baby formula recall lawsuit investigation. Erin works primarily on ClassAction.orgs newswire, reporting on cases as they happen. I checked my breaker, and it wouldnt stay on. I had a salesperson come to my property for a closet plan and paid a deposit of $200.00 on Feb. 23,2022 but then decided against the work. We called the manager and she was very rude and told us that if we didn't read the contract it was our fault to trust them and not read the contract. Designers make no money. I kept calling 3 times a day to see when this room could be done. I later decided to have wall to wall shelves put in my bedroom and my daughter"s. I figured I would give your company another chance. A set of cabinets was installed over my washer and dryer. At your earliest convenience, call 763-519-1171 so that can assist with any outstanding issues you may have. Ripoff Report | Complaints Reviews Scams Lawsuits Frauds Reported. We had asked him to wear gloves but he had simply refused. Discounts on Closets by Design Home Organizer Systems On 3-30-21, I met with Designer Tamara Hatefi of Closets by Design from the Whittier, CA office (CLIENT # 168400). That is when I found out that he took the wires he pulled off the power unit and just pushed them back into the wall. Crm is OLD, some processes are clearly inefficient and manager cant make them make sense, employee turn over rate is unreal, 8+ employess let go or quit in a month's time. Closets by Design is the latest retailer to face a lawsuit filed over the alleged sale of merchandise at fictitious discount prices. Closets by Design (Shirley, MA) is the mose incompetent, inefficient and unprofessional company I have ever dealt with. Free Installation Click here to learn more. This closet was designed and built by Closets By Design, Manassas Va 703 330-8382. I would give them a 4-6 week heads up. All Rights Reserved. On installment day the installer goes over the measurements with me and low and behold, that crazy designer had designed 20 inches of the closet to be directly behind the radiator! Claim forms are usually not made available to consumers until after a court approved settlement is reached. According to the case, the defendants - Closets by Design, Inc. and CBD Franchising, Inc. - perpetually advertise their home organizer systems for 40 percent or $200 off, which leads customers to believe they are purchasing the items at a steep discount. He never did. 3) The salesperson incorrectly measured the distance between walls, and as a result, there is a gap between the closet board and our wall. The flooring installed is curling up and coming apart. I am writing this as a very unsatified customer. June 9th to be exact. Closets by Design is the latest retailerto face a lawsuitfiled over the alleged sale of merchandise at fictitious discount prices. So now we waitand wait Desired outcome: Really! Discounts on Closets by Design Home Organizer Systems, { setTimeout(() => { document.getElementById('headersearch').focus(); }, 300);});">. I gave them 30 days advanced notice for cancelling order, and they refused, they kept my money. Closets by design installed a system in my walk in closet years ago. The changes were approved on 4-10-21 via email and an installation date was set for 5-17-21. (Newbold et al v. Closets By Design, Inc. and CBD Franchising, Inc., Case No. Our approach is customised to suit your needs.